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Back to Work•PROJECT 03
Booking / CRM Automation

Service Booking & Appointment Automation

Multi-service booking funnel connecting service discovery, calendar scheduling, CRM records, reminders, and automated customer follow-up.

Role:GHL Automation Specialist
Core Systems:GoHighLevel, Calendars
Self-Initiated Demo · Built & Tested in GHL
Service Booking & Appointment AutomationVisit Live Site
( SYSTEM ARCHITECTURE )

How Data Flows

01
Service Funnel
Session Discovery
02
Service Booking
Offer Selection
03
GHL Calendar
Availability & Scheduling
04
CRM
Contact & Appointment Record
05
Workflow
Confirmations & Reminders
06
Follow-Up
Post-Appointment Nurture
( PROBLEM )

The Operational Bottleneck

The service business needed a streamlined experience where visitors could understand available sessions, select a service, schedule an available time, and receive consistent appointment communication without manual coordination.

( SOLUTION )

System Architecture & Logic

I built a branded service-booking funnel connected to GoHighLevel's calendar and CRM system. Appointment information is captured automatically, calendar availability controls scheduling, and workflow automation handles confirmations, reminders, appointment communication, and post-booking follow-up.

( SCOPE & IMPLEMENTATION )

What I Built & Tested

01

Responsive service-booking landing page

02

Three bookable service configurations

03

GoHighLevel service calendar setup

04

Calendar availability and scheduling configuration

05

CRM contact and appointment capture

06

Calendar synchronization for appointment management

07

Automated booking confirmation email

08

Appointment reminder workflow

09

Email and SMS appointment communication

010

Post-appointment nurture/follow-up sequence

011

Branded booking confirmation page

012

End-to-end booking workflow testing

( SYSTEM WALKTHROUGH )

See how the system works.

A walkthrough of the architecture, workflow logic, integrations, and implementation.

Work in Progress

Implementation walkthrough coming soon.

A project walkthrough covering the funnel, CRM architecture, workflow logic, and automation testing will be provided by Gerald.