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Web Systems / CRM Integration

Membership Website → GHL CRM Integration

Bi-directional sync between WordPress membership tiers and CRM tags, permissions, and dunning.

Role:Integration & Web Systems Specialist
Core Systems:WordPress, GoHighLevel
Verification: Tested In-Prod
Membership Website → GHL CRM Integration
( SYSTEM ARCHITECTURE )

How Data Flows

01
WordPress Member Portal
Registration / Tier Change
02
LeadConnector / Webhook
Event Ingestion
03
GoHighLevel CRM
Membership Status Tagging
04
Automation Guard
Access Revocation Logic
( PROBLEM )

The Operational Bottleneck

Member subscription status in WordPress was disconnected from the CRM. When a client cancelled their membership or failed a payment, their CRM tag remained 'Active Member', causing automated newsletter and VIP client emails to continue sending.

( SOLUTION )

System Architecture & Logic

Configured webhook triggers in WordPress membership plugins hooked directly to LeadConnector/GoHighLevel workflows. Implemented immediate status synchronization: status changes in WordPress dynamically update CRM contact tags ('Member: Active', 'Member: Past Due', 'Member: Cancelled'). Created a revocation workflow that removes member access tags and pauses active member sequences upon cancellation.

( SCOPE & IMPLEMENTATION )

What I Built & Tested

01

Webhook listeners for WordPress membership lifecycle events (Signup, Upgrade, Renewal, Cancellation)

02

Contact field sync architecture ensuring current plan tier and status reflect in GHL

03

Tag hygiene automation that cleans legacy tags prior to applying updated membership tiers

04

Automated dunning sequence for failed membership renewals with update link delivery

( IMPLEMENTATION EVIDENCE )

Inside the Build

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WordPress Webhook Setup & Security Headers
Integration

WordPress Webhook Setup & Security Headers

Transmitting encrypted payload events upon user role or tier modifications.

GoHighLevel Tag Cleaning & Re-assignment Workflow
Workflow

GoHighLevel Tag Cleaning & Re-assignment Workflow

Removing conflicting tags prior to updating membership status records.

( SYSTEM WALKTHROUGH )

See how the system works.

A walkthrough of the architecture, workflow logic, integrations, and implementation.

Walkthrough Video: Membership Website → GHL CRM Integration

Loom Walkthrough Embed Area • Configurable by Gerald

( OUTCOMES )

Verified Operational Results

Real-time membership tier reflection across the entire marketing CRM

Automated cessation of active member communications upon subscription cancellation

Streamlined member dunning workflow reducing manual subscription follow-ups