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Back to WorkPROJECT 02
Lead Capture / CRM / Nurture

Lead Nurture & CRM System

Application capture pipeline tracking prospects through CRM stages with conditional follow-up.

Role:Workflow & CRM Implementation Specialist
Core Systems:GoHighLevel, Forms & Calendars
Verification: Tested In-Prod
Lead Nurture & CRM System
( SYSTEM ARCHITECTURE )

How Data Flows

01
Lead Capture
Custom Form / UTM Parser
02
Custom Fields
Normalized Lead Attributes
03
GHL CRM
Contact Record & Tags
04
Pipeline Movement
Stage Progression
05
Smart Nurture
Conditional Follow-Up
( PROBLEM )

The Operational Bottleneck

Leads and applicants needed structured CRM data, clear pipeline visibility, and follow-up that could react to status changes without requiring manual intervention at every step.

( SOLUTION )

System Architecture & Logic

Designed a GoHighLevel automated capture system equipped with URL UTM tracking custom fields. Created a 14-day nurture sequence with email/SMS touches spaced by wait steps. Embedded goal-based exit guards: if the lead books a calendar slot or purchases an entry product, the workflow automatically removes them from the nurture sequence and transitions them into the appointment prep workflow.

( SCOPE & IMPLEMENTATION )

What I Built & Tested

01

Custom GHL lead capture form with hidden UTM attribution tracking fields

02

Dynamic contact custom field architecture for Lead Source, Campaign ID, and Opt-in Date

03

14-day multi-channel nurture workflow with conditional delay logic and time-window restrictions

04

Goal exit logic detecting appointments and purchases to immediately halt cold nurture messaging

05

Internal notification triggers alerting sales reps via SMS when leads click high-intent links

( IMPLEMENTATION EVIDENCE )

Inside the Build

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Long-Term Nurture Automation Builder
Workflow

Long-Term Nurture Automation Builder

Workflow settings enforcing automated removal when contacts meet conversion criteria.

Pipeline Stage Management
Pipeline

Pipeline Stage Management

Tracking lead advancement across stages with automated card movement.

Custom Field Structure
CRM Data

Custom Field Structure

Capturing detailed questionnaire attributes in normalized fields.

( SYSTEM WALKTHROUGH )

See how the system works.

A walkthrough of the architecture, workflow logic, integrations, and implementation.

Walkthrough Video: Lead Nurture & CRM System

Loom Walkthrough Embed Area • Configurable by Gerald

( OUTCOMES )

Verified Operational Results

Standardized 100% of incoming lead capture and tag assignment

Provided clear lead source attribution inside CRM contact records

Prevented awkward email spamming to leads who already booked appointments

Instant notification dispatch to account team upon high-intent link activity